I had AT&T wireless. Then it went to Cingular. Then it went to Alltel. You could leave Alltel without the cancellation fee. So I did at the end of July. I was told I may still be billed for the cancellation and if I was, call this number and get it straightened out.
I was and I did.
They didn't fix it. They took over $400 out of my checking account (I have auto pay which I told them to cancel as well!) and caused me to bounce some checks! I called this morning and it was all I could do to stay reasonably calm. I had a $379 credit on my Alltel account! Why? Why? I don't even have the account anymore! How long would it have sat there? Aaaarrrrgggghhhhhh! They are going to send me a check for the credit amount. Well that's fine and dandy, but what about all of the Returned Check Fees? (Luckily my bank covers the checks.) I have to fax Alltel a copy of my bank statement with the fees circled and a request for them to reimburse me.
All I can say is "They Better."
My need to hit something has tapered off a little.
Dammit. There, I said it.